September 7th, 2017 by WCBC Radio
CSX President and Chief Executive Officer E. Hunter Harrison today said, “CSX has made very good progress in the last 60 days in transitioning its operating model to Precision Scheduled Railroading, and I’m confident that many of the challenges we and our customers have recently faced are behind us. The CSX team of dedicated railroaders has worked tirelessly over the last few months to implement our new operating model and moved as quickly as possible to address customer issues when they arose.”
“The railroad is now returning to a normal operating rhythm, and our performance metrics are improving,” Harrison added. “Fluidity in our terminals largely has been restored and we are appropriately resourced to continue making progress. Car dwell has improved from week to week for the last five weeks, and system-wide velocity is increasing. I am confident that as CSX continues to implement the Precision Scheduled Railroading model, it will provide profound and lasting benefits to customers, employees and shareholders.”
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