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UPMC Western Maryland Wins Excellence Award

October 19th, 2020 by WCBC Radio

The Mid-Atlantic Alliance for Performance Excellence is pleased to announce that UPMC Western Maryland has won the 2020 Excellence award and will receive recognition at its 15th annual awards banquet and conference held virtually November 12.

One year after earning the MAAPE Mastery Award, UPMC Western Maryland achieved the highest possible regional level – Excellence winner – for their well deployed, systematic approaches toward performance excellence. UPMC Western Maryland is the only healthcare organization to be honored for the 2020 Excellence award.

MAAPE serves Pennsylvania, New Jersey and Delaware, and is one of 31 state and regional Baldrige-based award programs across the country. Applicants are evaluated in seven areas defined by the Baldrige Criteria, including leadership, strategy, customers, measurement, analysis and knowledge management, workforce and operations and results. All applicants receive written feedback reports summarizing organizational strengths and opportunities for improvement.

UPMC Western Maryland began this journey in 2017, which culminated with both in person and virtual visits by the MAAPE team in July. “We are extremely proud to be recognized by the Mid-Atlantic Alliance for Performance Excellence with this Excellence Award. Being awarded at this level allows us the opportunity to apply for the national level,” said Barry Ronan, UPMC Western Maryland President. “When UPMC Western Maryland is recognized for performance excellence, it is yet another confirmation of our commitment to serve our area with the highest quality.

For more information about the MAAPE awards banquet and conference, please visit


About UPMC


A $21 billion health care provider and insurer, Pittsburgh-based UPMC is inventing new models of patient-centered, cost-effective, accountable care. The largest nongovernmental employer in Pennsylvania, UPMC integrates more than 90,000 employees, 40 hospitals, 700 doctors’ offices and outpatient sites, and a 3.8 million-member Insurance Services Division, the largest medical insurer in western Pennsylvania. In the most recent fiscal year, UPMC contributed $1.4 billion in benefits to its communities, including more care to the region’s most vulnerable citizens than any other health care institution, and paid more than $500 million in federal, state, and local taxes. Working in close collaboration with the University of Pittsburgh Schools of the Health Sciences, UPMC shares its clinical, managerial, and technological skills worldwide through its innovation and commercialization arm, UPMC Enterprises, and through UPMC International. U.S. News & World Report consistently ranks UPMC Presbyterian Shadyside among the nation’s best hospitals in many specialties and ranks UPMC Children’s Hospital of Pittsburgh on its Honor Roll of America’s Best Children’s Hospitals. For more information, go to