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Inspector General’s Office examine delays and disruptions in mail delivery in Western Maryland

September 16th, 2022 by WCBC Radio

Cumberland residents have been complaining that their mail delivery service has slowed substantially in recent years- and a report from the Office of the Inspector General’s Office validates those concerns. According to the report, mail processing operations are less efficient and service performance lower for Western Maryland since processing was moved to Baltimore in a cost-cutting move by the U.S. Postal Service. The Cumberland processing center was consolidated in 2014. After hearing numerous complaints about poor service from constituents- Congressman David Trone requested that the Inspector General’s Office examine delays and disruptions in mail delivery in Western Maryland. Trone said consolidating the Cumberland processing center was just one of many cost cutting measures implemented by the Postal Service in recent years creating substandard mail delivery service.