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Maryland comptroller’s office website down, causing halt in processing tax returns

March 13th, 2023 by WCBC Radio

WBAL reports the Maryland comptroller's office experienced a system outage on its website Monday which has caused delays in processing tax returns, refund requests and direct debit requests.

The office released a statement  regarding the incident:

“On Monday, March 6th, the Information Technology Division of the Comptroller’s Office identified an issue with the Office’s legacy tax return processing software that caused a systems outage, temporarily delaying the processing of tax returns, refund requests, and direct debit requests. The team has been working diligently to correct the issue. While Maryland taxpayers can still file their tax returns electronically, until these systems are restored, the Comptroller’s Office is unable to review information specific to tax filings. The Comptroller’s Office apologizes to Maryland’s taxpayers for any inconvenience this temporary service outage has caused and will update its website, when more information is available. This outage underscores the urgent need to modernize our systems – a key recommendation of the Comptroller’s Transition Team – and under our new leadership, we are redoubling our efforts to push forward expediently to provide better service to all Marylanders.”