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Governor Announces Program To Improvement Government Efficiency

October 9th, 2015 by WCBC Radio

Governor Larry Hogan today announced the formation of the Governor’s Office of Performance Improvement (GOPI), a new unit within the administration that will develop strategies to ensure that state agencies are more efficient and provide the very best customer service. The establishment of GOPI through Executive Order 1.1.2015.26 marks an important step in the Hogan administration’s commitment to ensure that state government is focused on delivering outstanding service to the people of Maryland, while also reducing waste and excessive bureaucracy. Luis A. Luna has been named the director of the Governor’s Office of Performance Improvement.

GOPI will work to continuously improve Maryland state government by using performance metrics to determine how efficiently and effectively state agencies deliver their services. GOPI will create clear metrics, collect data, and conduct analysis on agency performance to ensure that state government is as productive, accountable, and transparent as possible.

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